Monday, December 16, 2013

Bridgestone sues IBM for fraud in SAP project

It is amazing to me that there are still so many failures and misguided SAP projects. Our community has been doing it for over 40 years now and there is really not much that has been changing over the years - in terms of knowing what needs to be done and what is the right thing to do in these implementations and upgrades.

Is it too much to ask a company like IBM to guide the customer in the right direction? They've done it so many times before, have developed countless methodologies, educated thousands of consultants and still... they are not able to help? It's not that IBM stands alone here. And it's not that they charge too little for whatever service they provide. And look in the article, how many more botched, failed, disastrous and fraudulent projects they conducted.

What's really frustrating is that the big companies like Bridgestone feel that they still have to retain giants like IBM, because if one of the little guys fails them, they have no one to sue. How sad is that? Isn't it time that our community provides good services to SAP customers? When does SAP start worrying about who takes on the task of making their software run? Instead of signing up unqualified, uneducated and incapable consultants with shady certifications just because they work for a giant?

If the only decision point for an SAP customer is whether or not the consultant is capable to hash out a 600 million payment resulting from a lawsuit, then we better start thinking about where this will be going?!